McArthurGlen has officially launched the "Play Land", a brand new 6,000m² leisure concept at Designer Outlet Serravalle. The €7m attraction introduces a new state-of-the-art experiential element to the centre that further enhances the shopping experience for guests of all ages. Part of the centre’s €40m investment programme, Play Land launches alongside six new stores that are home to renowned luxury and F&B brands, including Off White, Valentino, Zegna and Starbucks. The iconic names join recent international arrival Givenchy to further elevate the centre’s reputation as one of Europe’s premier luxury destinations. The enhancements have created around 100 new jobs and also delivered wider improvements to the centre’s hospitality offering, including to its VIP lounges, guest services, landscaping and car parks.
This latest investment signals McArthurGlen’s commitment to the region that welcomed it over 20 years ago. Situated in the heart of Alessandria, the centre was the first designer outlet to arrive in Italy in 2000, and today has more than 240 stores spread across over 50,000m² of GLA, making it the largest luxury outlet in Europe by retail space.
"We firmly believe in the value of the physical retail experience and that has always been at the heart of McArthurGlen,” said Joan Jove, Co-CEO of McArthurGlen, adding: “Together with our long-standing investor partners from the European Outlet Mall Fund, we are thrilled to bring this new experiential element to our customers at Serravalle and introduce a cutting-edge facility that can be of benefit to the whole community.”
Anchoring the facility is Lele's Aqua Park, which is a brand new concept in the McArthurGlen portfolio. Featuring a bespoke design, the 3,500m² waterpark features a variety of activities, including slides, water cannons and a large waterfall, designed to maximise the fun for children and enhance the day-out experience for families. The Playground, inspired by the work of the famous Dutch artist M.C Escher, spans approximately 2,500m² and consists of platforms and hexagonal towers in a labyrinth of interconnected play spaces. The play village includes a structure inspired by the small villages set in the beautiful Piedmontese landscape, aiming to create a world in which children can immerse themselves in exploration and discovery, while at all times remaining inclusive for those with disabilities. Flora's Baby park is a new service offered to families while they are shopping at the centre. It enables parents and guardians to leave their children to play among a range of adventure activities, including a small vertical maze, which are supervised and assisted at all times by experienced staff. Designed specifically for the whole family is the Picnic Area, which provides a welcoming space set up with comfortable tables and chairs. Guests can relax in this environment while taking advantage of the centre’s excellent mix of F&B operators.
The investment enhances Serravalle Designer Outlet’s sustainability credentials with new green spaces, improved water consumption and solar panels, supporting McArthurGlen’s commitment to reducing its impact on the environment. A newly planted garden comprising perennial plants and flowers encircles the leisure complex, creating a protective green belt around the family area that connects to the centre’s surrounding landscape. An integrated irrigation system reuses the water from the swimming pool, while two photovoltaic systems installed on the roofs of the changing rooms and public toilets provide energy from renewable sources.
McArthurGlen’s long-standing partner Hydea designed the masterplan for the Family Entertainment Area, with sector specialistsCarve creating the Playground and Baby Park, and Cemi designing the waterpark.