Aareal Hypotheken-Management GmbH (AHM), Mannheim, is the first certified credit factory in Germany. The company was awarded with the DIN ISO 9001:2000 certification for its quality management system by the German Association for Certification of Management Systems (DQS GmbH).
This makes AHM the first German credit factory whose operating processes fulfil international standards. "In achieving certification for our management system from an independent institute we are further reinforcing our quality strategy. Additionally, AHM's servicer rating by Fitch Ratings is imminent. This benefits our clients and their customers," explained Alexandre Janicki, the company's General Manager. "We see this as a confirmation of our excellent service and our leading market position."
To achieve this certification, the company had to document all operating processes and subject these to numerous audits on the basis of standardised criteria, as well as provide all staff members with related training. "At AHM, we witnessed an exemplary quality management system. We are convinced that the process of continuous improvement in the QM system will be sustained by the company," said Stefan Heinloth, Managing Director at DQS.
With 215,000 financing arrangements and a portfolio volume of 13.6 billion, Aareal Hypotheken-Management GmbH is the leading third party servicer in Germany. Its range of services covers the handling of all credit products, from registering new applications to loan processing. The company provides comprehensive services in conjunction with NPL transactions for sellers and investors.
Source: Aareal Bank