CBRE, the world's largest commercial real estate services firm announced that, Tinkoff Credit Systems has decided to consolidate all of its call centers around Moscow in one place. The company has signed a lease agreement for 7,300 m² in MirLand business park on 2 Khutorskaya str., 38 A. CBRE represented MirLand Development Corporation the Landlord of the business park.
Tinkoff Credit Systems new call center will totally occupy a five-story building in MirLand business park. The call center will move there in the summer of 2013.
At the moment Tinkoff Credit Systems occupy around 7,000 m² in North-West of Moscow on Lenigradskoye and Volokolamskoye highways. The consultant of this deal, CBRE, managed to find premises that meet all the client's specific requirements. According to the tenant's requirements the call center premises are to be located near the bank's headquarters and the main call center of the company.
MirLand business park is a complex of four office buildings totaling 60,000 m² that is located in the West of Moscow in proximity to Butyrskaya Street and Dmitrovskoe Shosse. All the buildings are equipped with modern engineering, air conditioning and ventilation systems.
For the convenience of the tenants there is a cafe and canteen on the territory of business park. Fiber-optic telecom providers are Sovintel and Master-Tel. Open efficient floor plates as well as high ceiling height are essential requirement for a call center.
Dmitriy Klapsha, Associate Director from the Office Agency Department of CBRE, said: "MirLand business park ideally meets the requirements of a call center for Tinkoff Credit Systems: just a short walk from the metro, close proximity to their headquarters, developed infrastructure with a large amount of electricity supply and modern engineering systems and professional landlord in a single stand-alone building. This is the company's second call center which will help to diversify operational expenses and reduce costs."
Ofer Fadida, Partner, MirLand Development Corporation, said: "The deal is the result of the two teams' co-operation of CBRE and MirLand Development Corporation. MirLand Development Corporation's strategy is to maintain a diversified project portfolio, which is impossible without the successful realization of premises that were put into operations. We value our co-operation with CBRE and will do our best to make our new tenant Tinkoff Credit Systems feel comfortable in our business center."