Since the launch event in Barcelona in 2007, the World Retail Congress has established itself as a vital and unique meeting place for the global retail industry. Attracting retail leaders from across all sectors and geographies, it has come to represent a barometer for the latest ideas, strategies and innovations that help the industry move forward.

Each year, the Congress has brought together the best speakers who have addressed the pressing issues of the day, stimulated debate and helped the development of ideas that are the lifeblood of this dynamic and constantly evolving industry. Throughout the Congress’ 10 year history, it has attracted over 700 international speakers and 10,500 attendees from 125 countries. 65% of those that attend are senior retailers, with over half of that number at board level.

After a successful move out of Europe for the first time in 2016, World Retail Congress will return to Dubai in 2017. Working in close partnership with global retail leaders, the Congress team build each year’s programme to focus on the topics that matter most to boardrooms around the world. Building on last year’s focus on the consumer, this year’s theme is “Reimagining the customer experience”.

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